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FAQ
Here, you'll find answers to the most common questions people ask LX Hausys.
If you do not find what you are looking for, please Contact Us
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If you cannot find the finish that you want in our current colour gallery, please refer to our distributor representative to see if your project can have a custom made product for your needs. A minimum ordering quantity is required for such projects.
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For homeowners, visit a local flooring retailer store near you using our Dealer Locator. For architects, designers, and distributors, please contact us to speak with a LX Hausys representative.
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Find distributors in your neighborhood using our Distributor Locator
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Under My Account, you can see your current and past order statuses. Feel free to contact us at any time if you are experiencing urgent issues with your sample order
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Click here to place an order online. Browse our Products and add a sample of your choice onto the cart. We only accept PayPal as a valid payment method. Otherwise please contact us here or you can check with your local dealers for availability. (not too sure about some of this mentioned, please change to fit our method of payment, etc)